Protecting warehouse flow in a changing customs environment

Changes in customs regulation are reshaping how companies manage international trade across Europe. In Denmark, the introduction of a new customs system has required businesses to rethink both their processes and systems to ensure compliance while maintaining operational efficiency.

Mos Mosh, a long-term customer in customs operations, recently faced these changes as part of their ongoing development.

“The project started because of the transition to DMS Import and the changes it creates for companies like this,” says Kim Hansen, Business Development Manager at Logent. “Under the previous setup, the customer could handle EU sales through a consolidated monthly discharge. It was a simple and efficient way to run the warehouse.”

With DMS Import, that changed.

“As a general rule, goods now need to be discharged and customs handled before they leave the warehouse. For a business with continuous EU sales, that can quickly turn into daily administrative work and create operational bottlenecks.”

Protecting warehouse flow in a more complex environment

The changes introduced a new level of complexity and a stronger dependency between warehouse operations and customs handling. Without adjustments, this would have reduced flexibility and slowed down daily operations.

To address this, the project focused on both system setup and customs authorisations, including obtaining AEOC certification.

“The solution was not just to get the certification, but to build the right customs structure around it,” Kim Hansen explains.

AEOC certification, Authorised Economic Operator Customs Simplifications, gives companies access to a range of benefits, including simplified procedures, fewer controls and easier access to authorisations. More importantly in this case, it enabled the use of a more flexible customs process.

“The key value for the customer was the possibility to support a more flexible EIR process, Entry in the Declarant’s Records. With the right authorisations in place, they can maintain a smoother warehouse flow for their EU sales.”

In practice, this means that goods can continue to leave the warehouse on an ongoing basis, without each movement triggering the same level of immediate customs handling. Instead, part of the customs processing can be managed afterwards through supplementary declarations.

From compliance to operational continuity

The result is a setup that supports both compliance and daily operations.

“The project was really about protecting the customer’s warehouse flow and reducing operational friction,” Kim Hansen says. “It ensures that their setup remains compliant, but also scalable under the new requirements.”

By combining system integration with AEOC certification and the right authorisation structure, Mos Mosh now has:

• more flexible warehouse operations
• reduced dependency on real-time customs processing
• improved ability to handle continuous EU sales

The outcome is a stronger customs position and a more future-proof operating model in a changing regulatory environment.